Lost souls — audience settings
Re-engage customers you haven't seen in a while. Carmen will find matching customers, apply suppressions, and generate a unique coupon code for each one.
Audience filters
Only include customers whose last visit was on or before this month.
Carmen will cap the audience at this size.
Vehicle scope
Recommended operation
Tied to Carmen's recommended service operations for the matching vehicles.
Coupon
A unique coupon code will be generated for each customer at launch (e.g. CRM-X7F2-91A) and delivered in the SMS and call script.